CONFIDENTIAL - Seller Survey for Chargeoffs

Simply complete the following confidential survey about your portfolio and click on the SUBMIT button at the bottom of this page.  If you are unsure of how to answer a question, please call us at 866.332.8648. 


 

No seller survey is ever so complete that you will avoid all questions.  Nevertheless, it is good to have as complete a survey as possible to help buyers understand what it is you are trying to sell.  Portfolios are complicated assets because they take on the characteristics of the underlying mix of accounts - and that mix, if it changes, can drastically affect the overall value of the pool. 

 

Do not stratify or over-analyze your portfolio unless you simply have it as a matter of your own processes.  A reviewer usually prefers his own reporting structure and pool modeling, thus making a clean dataset the second-most important of the diligence process. 

 

Complete the form below as completely as you can, but if you do not know an answer or it does not apply to your situation, simply leave it blank. 

 


 

NOTE:  PLEASE DO NOT SEND DATA TO US UNSOLICITED.  IF YOU WOULD LIKE TO SEND DATA FOR OUR EVALUATION OR TO BROKER, PLEASE CONTACT US DIRECTLY AT 866.332.8648 AND WE WILL DETERMINE THE BEST METHOD TO OBTAIN INFORMATION.

 


 

Name:

Title:

Company:

Address:

City,St,Zip:

Phone:

Fax:

Email:

 

 

Is seller originator of accounts?  If not, please explain their origin and the Chain of Title.

 

 

 

  If you did not originate the accounts, when did you purchase the accounts from the originator?

 

 

Do you want to allow your portfolio to be sold on a state-by-state basis?

 

 

 

What was the original credit quality of the customers of this pool?

 

 

 

Type of sale

 

  Credit Cards/Private Label

  Consumer/Installment Loans

  Student Loans

  Mortgages

  Utility

  Medical

  Auto Loans/Leases/Deficiencies

  Chapter 13 BK

  Commercial

  Judgments

  Other

 

 

 Offering Quality

 

  Chargeoffs/Deficiencies

  Sub-Prime Performing

  Performing

 

If the accounts are performing, do you have a spreadsheet showing the payment history for each account?

 

 

 

Servicing

  Servicer Released/Optional (for performing type receivables)

 

 

Is this a one time sale or is there a forward flow opportunity?

 

 

 

How much face amount is for sale/Number of accounts?

 

 

  Explain the method of issuance of the debt instruments.  What was the target market?  How were the accounts solicited?

 

  Are the accounts relatively homogenous or is this a mixed file?  If this is a mixed file, please explain how to differentiate the asset types.

 

  Do the accounts have any collateral associated with them?  Explain your answer if YES.

 

  Are you selling the entire inventory?  Are you keeping PPAs or selling with the file? - Explain your sale methodology.

 

 

 

 Are you selecting the accounts being queued for sale by any criteria such as balance, absence or existence of a last payment, state or regional location or other attribute?

 

 

 

Have any credit score tools been used to create this file?  If you are not the original seller, can you explain whether you believe that the last seller used credit score methods to create adversely selected accounts for the sale.  

 

 

 

For each portfolio, please explain the number of collection agencies that were used to collect the accounts. 

  • How many agencies were used PRE-chargeoff and POST-chargeoff?

  • What was the date of each placement?

  • How long was each portfolio at the agency?

 

 

 

When were the accounts removed from their last agency? 

 

 

 

Was there any legal activity on any of the accounts?

 

 

 

Are the accounts subject to any contingency/other fees from prior agencies or attorneys?

 

 

 

Are the accounts subject to a class-action lawsuit?

 

 

Did you send mass settlement letter campaigns to the debtors?  If so, what was the discount and what was the deadline/timeframe?

 

 

 

What was the maximum settlement authority at each agency?

 

 

Have any of the obligors in this sale received a 1099?

 

 

 

What is the chargeoff policy? Is there any sort of penalty charge levied on the account at chargeoff?
 

 

 

What were the approximate interest rates charged on the accounts in this portfolio?

 

 

 

Does the balance being sold continue to accrue new interest and fees post-chargeoff? If so, please clarify.

 

 

 

Could you provide the cardholder agreement and Bill of Sale showing the Chain of Title?

 

 

 

Was there a re-age policy in effect to provide second-chance opportunities for customers falling delinquent?  What set of rules regulated the number of times an account could be ‘brought current’ and so forth?

 

 

 

What and how much documentation is available?

 

  Applications                       

  % Available


  Statements                                

  % Available     

                
  Check Copies   

  % Available


  Affidavits       

  % Available     

                       

  Files                     

  % Available     

                 

  Payment History          

  % Available      


  Other

  % Available

 

 

Would you provide all paperwork to buyer at closing or would they need to request it on an as-needed basis?  What is the waiting period for requested documentation?

 

 

 

What charge, if any, would there be for such requests and what time limitation would you impose to the requesting of these documents?  Is the cost of the documentation per page or per account?

 

 

 

 

In the event a document is not available, would the ISSUER be willing to sign an Affidavit of Balance or Affidavit of Debt?

 

 

 

 

Are you able to queue sold accounts so that future inbound calls to you can be redirected to the new purchaser?
 

 

 

  Are you willing to repurchase non-qualified accounts?

  90 Days Repurchase Period or Days Repurchase Period

  Bankrupt if filing date prior to closing date
  Deceased if date of death prior to closing date
  Fraud
  Previously Settled
  Disputed
  Other

 

 

  Have the original account numbers been changed or altered in anyway?  If so, please explain why they were changed.

 

  Has the type of debt changed?  (i.e. Did the issuer convert any of the accounts from a private label card to a regular credit card or any other type of debt?)

 

  Does your data set include an occurrence date for the first delinquency of the customer to be used for credit bureau reporting purposes?

 

  Are all the accounts currently being reported in their current status to the credit bureau?  Did you report settlements to the credit bureau?

 

    Co-obligors are reported to bureaus?

 

  Will you update your trade line with the credit bureau after the sale to reflect their sold status?

 

  Do you have an expected sale price or a disclosed or non-disclosed minimum reserve?

 

  When was the portfolio last scrubbed for bankrupt or deceased accounts?

 

    Check this box if you are willing to scrub accounts prior to sale date to remove bankruptcy and deceased accounts.
   
 

This is only a partial list.  More data is preferred, but when it is time to create a data file, make sure your data includes each of the following:

  • Account Number

  • Chargeoff date

  • Chargeoff amount

  • Last Pay Date

  • Last Pay Amount

  • Primary debtor name

  • Primary debtor SSN

  • Last known address

  • Home phone number

  • Work phone number

  • Co-debtor name

  • Date of occurrence

  • Last use date (if revolving)

  • Open/Create Date

  • Credit Line/Open Amount

  • For Auto: VIN#, Make, Model and Year

  • Repossession Date, and/or if repossessed

 

    

 


WDX Seller Survey © 2007 WorldWide Debt Exchange, LLC.  All Rights Reserved. 

Unauthorized use prohibited.